Website Privacy Policy

Effective date: May 18, 2018

From the time I started out as a violin maker in 1985, I have kept a paper record of names, addresses and telephone numbers of customers and potential customers, as well as where we met and what type of instrument people play. Email addresses are now part of that list. I have always endeavoured to conduct my life, and my work, in an honourable, honest, appropriate and respectful manner. Part of that has been, and continues to be, treating other people’s instruments and their information appropriately, carefully, and not giving any such information to anyone else.

Because of the complexity of computer-based information transfers, and the questionable practises of some companies and individuals, it is now necessary to have a more detailed privacy policy for the internet, so here it is :-

Privacy Policy for my website, https://williamcastle.co.uk

By using my website, you agree to the collection and use of information in accordance with this policy.

Your Information

My website collects several different types of information, which is used to provide, maintain and improve my site, to tell you about any changes, to monitor the use of my site, to address any technical issues, and, if you request it, to send you my newsletter.

Personal Data

While using my site, it may ask you to provide information to contact you or identify you. This is so I can contact you with my newsletter, or on occasion, other promotional material. You can opt out of receiving any of these communications at any time by clicking the unsubscribe link or following instructions provided in any email.

I will keep and use your personal data in accordance with my legal obligations, to resolve disputes, and enforce my legal agreements and policies. I will not keep your personal information longer than necessary for the purposes set out in this privacy policy.

Other data

My website also collects ‘usage data’, such as your computer’s IP address, type of browser, when your looked at my site and how long you stayed on a particular page, as well as unique device identifiers and other diagnostic data. Usage data is used to analyse how my site is being used. This is usually kept for less time than personal data, except when the data is used to improve security or the functionality of the site, or if by law I am required to keep this data for a longer length of time.

Cookies

Cookies [and similar tracking technologies] track the activity on my site. A cookie is a file which is sent to your browser from a website and is stored on your computer or other device. It may include an anonymous unique identifier.

You can stop the use of all cookies or get your browser to say when a cookie is being sent. If you decide not to accept cookies, some of my site will not be available to you.

Data Transfer

Any data you submit is transferred to the United Kingdom, where it is processed. If you live outside the UK, the data protection laws may be different from where you live.

By consenting to this Privacy Policy, and submitting information, you are agreeing to the transfer of data.

I will take all reasonable measures to ensure that your information is treated securely, as laid down in this privacy policy. Your personal data will not be transferred to any organization or country unless there are sufficient safeguards in place to ensure your personal information is secure.

Data Disclosure

Your Rights

I aim to take reasonable steps to allow you to change, correct, delete, or limit the use of your own personal information. You can update your personal data within your account settings section, or you can contact me to make the changes. If you would like to know what personal data I hold, please contact me.

In certain circumstances, you are entitled to access and receive a copy of the personal data I hold, correct any inaccuracies, or request its deletion. You can request a copy of your personal data in a commonly used electronic format so that you can manage and move it. You may need to prove your identity before I respond to any such request.

Service Providers

Since computers aren’t my area of expertise, I may employ a third-party company or individual to assist with, provide or analyse my internet service on my behalf. Access any third party has to your personal data is limited to what is necessary to perform these tasks. They are not allowed to use it for anything else or to pass it on.

Data Security

Although I will try to keep your data secure, transferring information over the internet or storing it electronically is never completely secure. Therefore, I cannot make an absolute guarantee as to its security.

Legal Requirements

I may be required to disclose your personal data when requested by a public authority, to comply with a legal obligation, to protect my rights or property, to protect against legal liability, to prevent or investigate possible misconduct in connection with my website, or to protect the public or the personal safety of users of this website.

Mailchimp

I use Mailchimp as my Newsletter delivery service. When you sign up to join my newsletter list on the website, your name and email address are collected by Mailchimp. They take the security of your data very seriously. You can read their privacy policy here: https://mailchimp.com/legal/privacy/

You can unsubscribe from my newsletter via the ‘Unsubscribe’ link at the bottom of every newsletter. You can change your preferences using the link at the bottom of every newsletter. You can also write to us at any time and ask us to completely ‘forget’ any information Mailchimp holds in connection with you. Write to me at [email protected]

GOOGLE Analytics

I use Google Analytics to monitor and analyse the use of our Service.

Google Analytics analyses web activity. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out from having your activity on my web site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Behavioural Remarketing

I use remarketing services to advertise to you on third party websites such as Facebook, after you have visited my website. I, and my third-party vendors use cookies to inform, optimize and serve ads based on your past visits to my site.

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Links to other Sites

My website may contain links to other sites. If you click on a link to another site, I have no control over and assume no responsibility for the content, practices or privacy policy of that third-party site or service. You should review the privacy policy of every site you visit.

Children

My website is not aimed at anyone under the age of 13. I do not knowingly collect personally identifiable information from anyone under the age of 13. If as a parent or guardian you find out that your child has provided me with personal data, please contact me. If I discover that I have collected personal data from children without parental consent, I will take steps to remove that information from my servers.

Changes to this Privacy Policy

If I update this privacy policy I will let you know of any changes by posting the new policy on this page and update the ‘effective date’ at the top. I will also email you, or put a prominent notice on my site in advance of any change. You are recommended to review this privacy policy periodically for any changes, which become effective when they are posted on this page.

Questions

If you have any questions about this Privacy Policy, please contact me:

  • By email: [email protected]
  • By visiting this page on my website: https://williamcastle.co.uk/privacy-policy